Frequently Asked Questions
Everything you need to know about your dark destiny.
How long does shipping take for my dark delights?
Standard shipping typically takes 3-7 business days within the UK and USA. International delivery times vary by coven location but generally arrive within 10-15 business days.
Can I return an item if it doesn't fit my ritual?
Yes, we offer a 30-day return policy for most items. Products must be in their original, unworn condition with tags attached. Please note that certain items like earrings and intimates cannot be returned for hygiene reasons.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options such as Klarna and Afterpay to make your shopping experience seamless.
How do I know what size to order?
Each product page features a detailed size guide. Our garments vary in fit from 'extra oversized' to 'bodycon,' so we recommend checking your measurements against our charts before purchasing.
Are your products vegan-friendly?
We are committed to being 100% vegan and cruelty-free. We use high-quality synthetic leathers and faux furs so you can look killer without harming any creatures.
Can I track my order once it has been summoned?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link so you can follow its journey to your doorstep.